Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product information:
Applicable sports: Universal
Color: Dark Rose red-black for women, beige-maroon for women, black-red for women, female black for women, dark gray for women, black for men, black for men, dark gray men, maroon men, sand men
Upper height: low top
Heel height: mid heel (3-5CM)
Size: 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46
Sole craft: viscose shoes
Sole material: MD
Style: Casual
Toe holder shape: round head
Outsole material: non-slip rubber
Shoe Upper material: leather mesh
Midsole material: Feilong midsole (secondary foaming)
Wearing method: front lace-up
Applicable group type: Couple
Function: breathable
Style: Casual
All products have a 30 day return policy unless otherwise marked.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to worldwide.
Estimated Processing Time: 2 - 5 days.
FREE shipping on orders over $99.
Estimated Delivery Time: 7 - 30 days.
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